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The order was easy to place online, the delivery was pretty speedy and the socks were well packaged. I bought them because of their antimicrobial and deodorising properties, and they're also tight enough to stay pulled up and comfortable to boot, pardon the pun.
Love having these pocket containers as a safe way to dispose of my pen needles after dosing and for lancets after testing bgl during work time or when out & about. It fits nearly into my glucology case and is such a handy piece of kit in my diabetic care.
Hi there!
Thank you for leaving a review for our Pen Needle Pocket Container. We are so happy to hear that it has been a useful and convenient addition to your diabetic care routine. Our goal is to make managing diabetes as easy and safe as possible, so we're glad our product has been helpful for you. Thank you for choosing us! Take care.
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our fast acting Glucochews. We strive to provide excellent service and quality products to our customers. Thank you for choosing us!
Ordered this for my husband and he loves it! It fits perfectly and has been super helpful for him.
Thank you for taking the time to leave a review! We are thrilled to hear that the insulin pump belt has been a great help for your husband. We strive to provide products that fit perfectly and are useful for our customers. Thank you for choosing our product!
Hi there,
Thank you for leaving a review for our Fast Acting Glucochews in Orange flavour. We are thrilled to hear that you found them to be really good and that you plan on purchasing more. We appreciate your support and hope that our product continues to meet your expectations.
Take care,
Customer Service Team
Hi there, thank you for taking the time to leave a review for our CGM Patches for Freestyle Libre! We're so glad to hear that you are satisfied with our product. If you ever have any questions or concerns, please don't hesitate to reach out to us. We're always here to help. Have a great day!
I was fasting when I had a low. Wasn’t sure what to do so rang hospital and told as I had them with me to have one and a sip of lemonade. Was able to have my expected operation next morning. A huge relief. Thankyou.
Hi there! We are so happy to hear that our Fast Acting Glucochews were able to help you during a low and ensure that your operation went smoothly. Thank you for sharing your experience with us. We are always here to support you and your health. Take care!
Hi there! Thank you for taking the time to leave a review for our Fast Acting Glucochews. Have a wonderful day!
Hi there, thank you for bringing this to our attention. We apologise for any inconvenience caused by not receiving your order. Please contact our customer service team - cs@ibdmedical.com.au and we will gladly assist you in resolving this issue. Thank you
Hi there,
Thank you for taking the time to leave us a review! We're so glad to hear that you find our Glucology Diacare Copper Based Classic Socks comfortable and cool to wear. Customer satisfaction is our top priority, so we're thrilled that you love them. Thanks again for your feedback!
Best,
Rob
Glucology Customer Service Team
Thank you for your kind words about our Glucology Diabetes Travel Case! We are happy to hear that you are satisfied with the quality of our product. Thank you for choosing Glucology and we hope it continues to serve you well on your travels. Have a great day!
Hi there, thank you for taking the time to leave a review for our Glucology Diabetes Travel Case Plus in Blue. We're glad to hear that you're satisfied with your purchase. If you have any questions or concerns, please don't hesitate to reach out to us. We're always here to help. Enjoy your travels!
Excellent Customer service and quick response time, prompt delivery, even during busy Christmas period.
Hi there,
Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our customer service team and that your order was delivered promptly, even during the busy holiday season. We appreciate your support and we look forward to serving you again in the future. Take care!
Best,
The Glucology Team
Hate to say it, but Glucology asked for my feedback, so... Their belt is too flexible across its width, so it gathers together and ends up 12mm wide instead of 60mm - so it feels like wearing an elastic band instead of distributing pressure across the stomach. I bought a 5-inch- wide back support band made out of wetsuit material (with a velcro closure that sits in the small of the back) and doubled it over to make a pocket. It stays firm and doesn't strangle me, plus its WAY easier to remove. I wil mod it to be doubled at the front and single layer at the back and it will go on to suit me better (and it was $8.). Good try, but the Glucology belt doesn't work for me.
Thank you!! :-)
Thank you for your feedback! We're glad to hear that you are enjoying our CGM patches for Freestyle Libre. If you have any further questions or concerns, please don't hesitate to reach out. Happy patching!