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  1. Overview


This Privacy Policy explains how Personal Information (as defined below) is collected, used, and disclosed. We respect your privacy and ask you to respect the privacy of others.


By using our Site and/or the Services you accept the policies and practices described in this Privacy Policy. Each time you visit the Site or provide us information (via the Services or otherwise), you agree that you are consenting to our use and disclosure of the information that you provide, and consenting to receive notification (including by e-mail), all as further described in this Privacy Policy. This Privacy Policy is incorporated into the Site’s Terms of Use (the “Terms of Use”). If a term is capitalized and is not otherwise defined in this Privacy Policy, it shall have the meaning ascribed to it in the Terms of Use.


In this Privacy Policy, “Personal Information”, means any and all information about you that is personally identifiable to you (e.g., your name, address, e-mail address, or phone number) as well as other non-public information that is associated with the foregoing, and “Non-Personal Information” means information that is not associated with or linked to your Personal Information. Non-Personal Information does not enable identification of, or contact with, individual persons.

  1. How We Collect Information


We receive and store information you directly and indirectly provide us. You may be required, as part of the Services, to provide Personal Information, including your name, address, email address etc. When you create your account on the Site, we collect categories of information relevant to your account. The amount and type of information may vary – depending mainly on the way you interact with us. You may refuse to disclose certain information, but please bear in mind this may result in preventing you from using the Site and Services to some extent, and in some cases may result in your inability to use the Site and Services.


As you use the Services, we may also passively collect certain information, including your Internet protocol address, browser type, access times, and operating system. We may also use Cookies to collect and store information regarding the date and time of your use of the Service. This type of information is collected to make the Services more efficient.


“Cookies” are small pieces of information that a web site sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them). Persistent Cookies can be removed using internet browser help file directions.


We may from time to time contract with partners to optimize the Services and communications. To do this, we may use web beacons, clear GIFs and Cookies provided by such partners. The information collected will allow us to learn how to improve the Services for the benefit of our users.

  1. How We Use Information


In general, we use your Personal Information to assist you and us in optimizing the Site and Services and your experience.


We may create from time to time Non-Personal Information from Personal Information by excluding information (such as your name and other contact information) that would personally identify you. Generally, we use this Non-Personal Information in statistical analysis. From time to time, we may use and disclose Non-Personal Information.

  1. Links to Other Sites

The Site contains links to other sites. We are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave the Site and to read the privacy statements of each and every site that collects personally identifiable information.

  1. Disclosure of Information


We may disclose your Personal Information to third parties with whom we have a technology license agreement or other relationship. We do not own the data collected on third party support pages.


We may also disclose your Personal Information:


if such disclosure is made to comply with applicable law or order (such as order issued by a court or an authorized administrative agency, respond to a subpoena, legal process, warrant etc);


to our service providers for the purpose of providing their services such as information technology services and hosting services; or


as part of a merger or consolidation, or as part of the sale of stock or assets of the business to which the information pertains.


Please note that when you voluntarily provide Personal Information, it may be collected and used by others. We cannot be responsible for Personal Information you voluntarily disclose or distribute. Once you have disclosed your Personal Information to third parties through the Site and/or the Services, in whole or in part, we can not control such Personal Information following disclosure, and can not force the deletion or modification of that Personal Information by the parties to whom it was made available.


Please note: We may from time to time share part or all of your Personal Information with our employees, contractors and affiliated entities. We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors and affiliated organizations that need to know that information in order to process it on our behalf or to provide the Services available, as well as to those who have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Site, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to our employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, as well as third parties or the public at large. If you are a registered user on our Site and/or Services and have supplied your email address, we may occasionally send you an e-mail to tell you about new features, solicit your feedback, or just keep you up to date. If you send us a request (for example via a support e-mail or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.


Except as set forth in the Terms of Use and this Privacy Policy, we will not disclose your Personal Information to any third party without obtaining your approval.


  1. Security.

We use a variety of industry-standard security technologies and procedures to protect your Personal Information from unauthorized access, use, or disclosure. Notwithstanding, we cannot fully eliminate security risks associated with Personal Information. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND/OR THE SERVICES AND THE INFORMATION YOU POST OR ACCESS THROUGH THE SITE AND/OR THE SERVICES.

  1. Ads

Ads appearing on our Site and/or through the Services may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, et al, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us alone, and does not cover the use of cookies by any advertisers.

  1. User Feedback.

You may submit Feedback by email to If you provide us feedback, any such comments become our exclusive property. We may use feedback for marketing purposes or to add to or modify the Services without any obligation, monetary or otherwise, to you.

  1. Changes in Policy.

This Privacy Policy is subject to revisions from time to time, upon our sole discretion and without prior notice. Should you object to any such modifications, you must cease using our Site and Services and request that we delete your account. Continued use of the Site and/or the Services following any such change will indicate your acknowledgement of such change and agreement to be bound by the terms and conditions thereof. All such changes will apply to previously collected information. Therefore, please make sure you read this Privacy Policy regularly.


     10. SMS Marketing and SMS data collection


By consenting to IBD Medical's SMS marketing in the checkout or subscribing to SMS via our pop-ups, we respect that you are sharing your information and specific data to us. We use this information from you agreeing to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase. 


Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.


If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.


For any questions, please text HELP to the number you received the messages from. You can also contact us here for more information.Your right to privacy is important to us. 


We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.


To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. 


If you have questions regarding our Privacy Policy, please contact us at 

Last update: September 16, 2022

*In the event that this document is a translated version of a document also published in English, then this translated version shall be considered solely a convenience translation and shall have no binding effect, as between you and us and with respect to any third party. The English version shall be the only binding version of this document, and in the event of any contradiction or inconsistency between the meaning of the English version and the meaning of the translated version of this document, the translated version shall be disregarded, shall have no binding effect and shall have no impact on the interpretation of this document or any provision hereof.

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