Have Questions?

Yes! Our US team is here to help:

🛎️ US Toll-Free: 1-800-494-2301

🌍 Worldwide: +61 2 8398 7520

✉️ Email: cs@glucology.store (reply <24hrs)

💬 Live Chat: Bottom-right corner (9AM-6PM EST)

Contact form →

Ships from US warehouses:

• Free Standard (3-7 business days)
• Expedited $6.95 (2-4 days)
• Priority $12.95 (1-3 days)

Free shipping over $50. Track in My Account.

30 days: Unused items, full refund.

12 months: Warranty on defects (free replacement).

• Faulty → We pay shipping
• Change mind → You pay return

My Account → Returns. Full policy

All major cards: Visa, MC, Amex, Discover

Digital wallets: Apple Pay, Google Pay, PayPal

Pay later: Affirm (0% interest options)

100% secure - PCI-DSS compliant.

12-month warranty covers manufacturing defects:

• CGM overpatches (adhesive failure)
• Cooling wallets (gel leaks)
• All Glucology products

30-day money-back guarantee (unused).

Premium diabetes accessories by IBD Medical (launched 2017).

Makes management easier, faster, cheaper:

• CGM protection (Dexcom/Libre)
• Hypo glucose tablets
• Insulin cooling wallets
• Finger wipes & more

Trusted in 1,000+ pharmacies worldwide.

Compatible: Dexcom G6/G7, FreeStyle Libre 2/3, Medtronic Guardian

Features: Waterproof, breathable, 10-14 days wear

Size guide + application video on product page.

4g dextrose per tablet (fastest hypo treatment):

• Adults: 4 tabs (15g carbs)
• Kids: 3-4 tabs
• Wait 15 min → recheck BG → repeat if needed

Orange/Berry flavors. Foil-wrapped for freshness.

Unshipped: Yes, easy via support

Shipped: Return for refund/exchange

Call 1-800-494-2301 immediately!

Save 15%: Auto-ship CGM patches/tablets

• Monthly, 90-day, or custom intervals
• Pause/skip/cancel anytime
• Same easy returns

Pharmacies, clinics, retailers:

• Volume pricing
• Private label options
• US distribution partners needed

B2B form →

Yes - worldwide:

• 7-21 business days (USPS/DHL)
• Duties/taxes collected at checkout (DDP)
• Trackable + insurance included