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Reviews

Based on 2193 reviews
70%
(1526)
11%
(232)
8%
(165)
4%
(98)
8%
(172)
M
Glucology Pump Belt | GL
MRL (Thirlmere, AU)
A tremendous help

It has helped me tremendously to deal with having an insulin pump. I am so glad I gave it a try.

R
Glucology Diabetes Travel Case
Rhonda M (Lisbon, PT)
Diabetes Travel Case

It is lightweight and it works wonderful on long flights, we have travelled to both Portugal and Spain with no issues.

Thank you for your positive review of our Glucology Diabetes Travel Case! We're so glad to hear that it was lightweight and worked well for you during your travels to Portugal and Spain. We hope it continues to make your travels more convenient and hassle-free. Happy travels!

Good patch but needs some tweaks

The patches work well & last about 10 days before requiring replacement. It would be great to see a version developed with a non-adhesive area in the middle to make removing & changing easier. Great care & adhesive remover was required to change the patch before the CGM had expired. The patch with a hole might appear to be an alternative but this was very challenging to align on back of arm without a helper to do this for you. The customer support I received with this issue was excellent.

Thank you for your feedback on our CGM Overpatch for Dexcom G7 & Freestyle. We're glad to hear that the patches are working well for you and have a good lifespan. We appreciate your suggestion for a non-adhesive area in the middle and we will definitely take that into consideration for future product development. We apologize for any inconvenience you experienced with removing the patch and aligning the one with a hole. Our team is always here to assist with any difficulties and we are glad to hear that you received excellent customer support. Thank you for choosing our product and we hope to continue providing you with a positive experience.

Very good for keeping sensor more secure

Thank you for the review Lynnette!

A
Insulin Duo Pump Belt Set
Angelica N. (Chicopee, US)
Wrong size

I mistakenly buy the wrong size, I took large instead of the XLarge.Base on the sizing guide and It was wrong choose 👎🏻. But even though I used the black one, it is discreet, easy to clean/wash, even when I'm not using the size I'm supposed to I feel comfortable 🫶🏻

D
Insulin Cooling | 5 Pen Wallet | Black
Dale Sabean (Barrie, CA)

Insulin Cooling | 5 Pen Wallet | Black

Socks

All good 👍🏻

Thanks for leaving a review for our Glucology Diacare Copper Based Classic Socks. We're happy to hear that you're enjoying them! Let us know if you have any questions or need any assistance in the future.

jans veiw

hard to find size - S,M,L did not give proper size. I clicked on free pair when order 3 pack of sox. re- ordered 4 times without success, false advertising. Hard site to navigate

S
Glucology Diabetes Travel Case
Simon Harries (Romford, GB)
Okay

This is the second case I’ve bought from your company. It was slightly damaged inside

D
Glucology Diabetes Travel Case | Plus
Dale Sabean (Barrie, CA)

Glucology Diabetes Travel Case | Plus

Thank you for taking the time to review our Glucology Diabetes Travel Case Plus! We are so happy to hear that you are satisfied with your purchase.

K
CGM Overpatch for Medtronic Guardian | 25 Pack
Karen Parker (Municipality of Strathfield, AU)
Best Sensor Patch

These are truly the best patches I’ve ever used they last a full 7 days great for water sport they don’t come off.
Not a lot of residue after you take off compared to others.
Would highly recommend

Thank you for taking the time to leave such a positive review for our CGM Overpatch for Medtronic Guardian. We are thrilled to hear that it has been the best sensor patch you have used and has lasted a full 7 days for you, even during water sports. We are also happy to hear that there is minimal residue after removal compared to others. Your recommendation means a lot to us! Thank you for choosing our product and we hope it continues to meet your needs.

K
Insulin Pump Belt
Karen Parker (Municipality of Strathfield, AU)
Great pump belt

Soft and very comfy pump belt

Thank you for your positive review. We're happy to hear that you find our insulin pump belt soft and comfortable. That's exactly what we strive for! We appreciate your support and hope to continue providing you with great products.

Very impressed and delighted with the service thank you

Love the product it is easy to use especially for travel

Thank you for your kind words. We're thrilled to hear that you are impressed and delighted with our service. It's great to know that our Glucology Cooling Wallet is making travel easier for you. We appreciate your support! Happy travels.

P
Insulin Pump Belt | Black
Paul Patterson (Auckland, NZ)
Too soft

The band needs ti be wider and adjustable , also the pump pops out of the velcro pocket easily

E
CGM Patches for Omnipod | 25 Pack
Erlinda Garcia (Sydney, AU)
Glucology CGM Patches for Omnipod Beige | 25 Pack |

Works very well

Thank you for taking the time to leave a review for our Glucology CGM Patches for Omnipod. We're glad to hear that they are working well for you. If you ever need any assistance, please don't hesitate to reach out to us.

C
Insulin Pump Belt | Black
Chris Northway (Milwaukee, US)

Insulin Pump Belt | Black

Thank you for your review! We are glad to hear that you are satisfied with our Insulin Pump Belt in black. We hope it provides you with the convenience and comfort you need.

Sterile lancets

Always use Glucology lancets

Thank you for your review! We are happy to hear that you are satisfied with our sterile lancets. We strive to provide high-quality products for our customers' health needs. Thank you for choosing Glucology lancets.

H
CGM Patches for Omnipod | 25 Pack
Harmony Reid (Sydney, AU)
Patch size

Great patch’s but the omnipod hole is to big. And just fits on the omnipod sticker little smaller( snug fit ) around omnipod be good

J
Fast Acting Glucochews | 18 tubes of 180 chews
Jennifer Hickey (Edmonton, CA)

Fast Acting Glucochews | 18 tubes of 180 chews

Hi there! Thank you for your review of our Fast Acting Glucochews. We're so glad to hear that you're enjoying the product. We hope they continue to provide you with the fast-acting relief you need. Thanks again for choosing our product!

Loved the designs

I always get over patches from Glucology from my local pharmacy as they do the job and look really cool. They suit the Australian heat too! I love the little extra that was thrown in too. Always good to have some glucose tablets on hand

Thank you for your review! We're so happy to hear that you love the designs of our Special Edition Patterned CGM Patches. We take pride in creating products that are both functional and stylish. And we're glad to know that they can withstand the Australian heat. Thank you for choosing Glucology for your patch needs. We appreciate your support and we hope to continue providing you with great products and little extras like the glucose tablets. Take care!

Cooling wallets for travel

Just packed them & our 14 hr flight starts tonight.

Hi there! Thank you for your review of our Glucology Cooling Wallet Plus XL 5 Pen Wallet in black. We're happy to hear that you have packed them for your upcoming 14-hour flight. We hope they will provide you with the cooling relief you need during your travels. Safe travels!

Thank you for the opportunity to comment. I know the quality of this product from previous use. Accordingly, I was disappointed when I opened the first pair of socks to discover that I had been sent S size, instead of the M size that I had requested. Having opened it, I decided that I could not return them. Also, the free pair of socks was, by contrast too big!
So, this was not the happy experience I had anticipated; especially disappointing as I know the quality and health benefit of these socks.

Thank you for taking the time to share your experience with our Glucology Diacare Copper Based Classic Socks. We apologize for any disappointment caused by receiving the wrong size in your order. Our team is dedicated to providing the best service and we would like to make this right for you. Please kindly contact our support team at cs@ibdmedical.com.au and we will gladly assist you with a resolution. Thank you for choosing our product and we appreciate your feedback.

Great product

I can always count on ibd to send my orders as ordered and quickly. I also always get a special extra gift. Luv this company 💜

Thank you so much for your kind words and for choosing our Fast Acting Glucochews! We're glad to hear that you are satisfied with your order and our service. We appreciate your support and hope to continue providing you with quality products and great customer service. Have a wonderful day!

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